We're on a Mission to Make Product Development Customer-Centric
Notivly was founded on a simple belief: the best products are built by listening to customers. We're helping thousands of teams turn feedback into features that matter.
Our Story
The Problem We Saw
In 2023, our founders were leading product teams at fast-growing SaaS companies. They faced the same challenges every day:
- ✗Feedback chaos: Customer requests scattered across email, Slack, support tickets, and spreadsheets
- ✗Guesswork prioritization: No data-driven way to decide what to build next
- ✗Missed opportunities: Valuable insights buried in sales calls and support conversations
- ✗Disconnect: Engineering teams building features nobody asked for
They knew there had to be a better way.
The Vision
What if product teams could:
- ✓Capture feedback from every channel automatically
- ✓Use AI to analyze patterns and sentiment
- ✓Predict which features would drive satisfaction and revenue
- ✓Prioritize with confidence, not guesswork
- ✓Close the loop from feedback to feature launch
That vision became Notivly.
Our Journey
2023 - The Beginning
- ✓Founded by product leaders from Slack, Atlassian, and Zendesk
- ✓Built MVP and tested with 10 pilot customers
- ✓Developed first ML prediction models
2024 - Finding Product-Market Fit
- ✓Launched public beta to 500 companies
- ✓Introduced Tina AI assistant
- ✓Reached 1M feedback items managed
- ✓Raised $5M seed round led by Sequoia Capital
2025 - Scaling & Innovation
- ✓Launched Code Pilot for automated bug fixes
- ✓Rolled out Session Replay and health monitoring
- ✓Expanded to 5,000+ companies
- ✓Opened offices in San Francisco, New York, and London
2026 - Today
- ✓50,000+ team members use Notivly daily
- ✓95% accuracy on impact predictions
- ✓30+ integrations with tools teams already use
- ✓Series A funding to accelerate mission
Our Values
Customer First, Always
We eat our own dog food. Every feature in Notivly was built using Notivly.
Data-Driven Decisions
Opinions are great, but data is better. We use ML and AI to make predictions.
Move Fast, Build Smart
Speed matters, but so does quality. We ship quickly without sacrificing UX.
Win Together
Product development is collaborative. We help teams work together seamlessly.
Transparent & Open
We believe in radical transparency. Our roadmap is public, pricing is simple.
Continuous Learning
The best feedback tool should get smarter over time. So should we.
Leadership Team
Sarah Chen
Co-Founder & CEO
Former Head of Product at Slack. Led the development of Slack Connect and Enterprise Grid. Stanford CS, MBA from Wharton.
Marcus Rodriguez
Co-Founder & CTO
Ex-Principal Engineer at Atlassian (Jira team). Built distributed systems at scale. MIT CS, contributed to Apache Kafka.
Dr. Aisha Patel
VP of AI & ML
PhD in Machine Learning from Stanford. Previously ML Lead at Google Brain. Published 15+ papers on NLP and predictive modeling.
Jordan Kim
VP of Product
Former PM at Zendesk, built their feedback management suite. Carnegie Mellon CS, grew products from 0 to $50M ARR.
By the Numbers
Recognition & Awards
G2 Leader
Feedback Management (Winter 2025)
Capterra Shortlist
Customer Feedback Tools
Product Hunt #1
Product of the Day (March 2025)
Built In Best
Best Places to Work (2025)
Join Our Mission
We're hiring talented people who want to build the future of product development.